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	<title>American Liquid Waste Magazine &#187; Business Trends</title>
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		<title>5 Simple Steps to the Best Customer Service</title>
		<link>http://www.americanliquidwaste.com/2010/07/business-trends/5-simple-steps-to-the-best-customer-service/</link>
		<comments>http://www.americanliquidwaste.com/2010/07/business-trends/5-simple-steps-to-the-best-customer-service/#comments</comments>
		<pubDate>Wed, 07 Jul 2010 00:14:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

		<guid isPermaLink="false">http://www.americanliquidwaste.com/?p=391</guid>
		<description><![CDATA[Delivering  excellent customer service is the basis upon which companies should exist. They  know that they must deliver good customer skills and many believe that they do.  However, 80% of companies believe that they do deliver good customer service.  The problem is that only 8% of their customers agree with them. [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.americanliquidwaste.com/wp-content/uploads/2010/07/5steps.jpg"><img src="http://www.americanliquidwaste.com/wp-content/uploads/2010/07/5steps.jpg" alt="" title="5steps" width="200" height="200" class="alignleft size-full wp-image-392" /></a>Delivering  excellent customer service is the basis upon which companies should exist. They  know that they must deliver good customer skills and many believe that they do.  However, 80% of companies believe that they do deliver good customer service.  The problem is that only 8% of their customers agree with them. So the question  that many companies ask is&#8230;.. How can we improve customer service skills and  get our customers and get them to come back to us as loyal customers?<br />
  Engage  in a Positive Manner with Your Customers <br />
  Most customers can be won over with a positive greeting. Many companies hardly  acknowledge customers in a pleasant and professional manner, if they  acknowledge them at all. The key is to be engaging, genuine, and positive.  Customers value and appreciate that and will stay around long enough to see if  they want to engage in a transaction with you if you show you are there to  serve their best interest.<br />
  Encouraging  Customer Feedback <br />
  Customer feedback is the best way to discover what you are doing well, what  needs attention, and to hear ideas and suggestions from those themselves that  actually use your product or service. There is absolutely no better market  research than that from the people who have experienced your culture, brand and  product. The key is to find ways to get them to communicate with you. Surveys  are good, but conversations are much better and glean information you would  never receive otherwise.<br />
  Effectively  Handling and Managing Customer Complaints and Issues <br />
  It&#8217;s important to remember that all companies, large and small, encounter  customer complaints. They key is to realize that the problem does not define  you or the company, but they way you handle it does. Customers want to have you  empathize with their frustration and inconvenience of the issue. If you  understand the problem that the issue has caused for them and truly apologize  for it and make it better than right, you can make them far more loyal to your  company than they were in the first place.<br />
  Your  team should also start proactively thinking about strategies to help them  anticipate problems that your customer didn&#8217;t even know they had. When you  solve it for them, you become the hero and they will come back to you.<br />
  Developing  Long Term and Profitable Customer Relationships <br />
  Most of the revenue that you will realize within your company comes from your  existing customers. While you always need to market to new customers, the major  focus should be on the ones that are already doing business with you. They are  experiencing the benefits of your product or service, they are forming  relationships with you, and they will also bring new business your way by  referring their colleagues, friends, and associates to you. People also do  business with those that they know, like, and trust. When you form  relationships with customers, they will see you out as their first resource.<br />
  Surprise  and Delight Your Customers <br />
  When you can creatively come up with ways to delight your customers, you&#8217;ve won  their loyalty for life. The nice thing is that it is usually the smallest  things that make the biggest difference in customer satisfaction. Customers  want to feel special when doing business with you. When you can surpass the  &quot;Best Practices&quot; and discover the &quot;Next Practice&quot; you will  develop that experience that is unique and make your customers want to go out  of their way to do business with you.<br />
  The  above steps are simple and basic. It only takes some creative thinking and  dialogue with your teams, and sometimes even your customers, to discover ways  to differentiate your company from your competition. Your competition is  telling your target customers that they deliver good customer service, just  like you are. You can be different and actually follow through on that promise  by taking the steps above.</p>
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<td width="411" valign="top">
      Story    by Kristina Evey<br />
      Article    Source: <a href="http://ezinearticles.com/?expert=Kristina_Evey">http://EzineArticles.com/?expert=Kristina_Evey </a> </td>
</tr>
</table>
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		<title>How to Productively Delegate</title>
		<link>http://www.americanliquidwaste.com/2010/06/business-trends/how-to-productively-delegate/</link>
		<comments>http://www.americanliquidwaste.com/2010/06/business-trends/how-to-productively-delegate/#comments</comments>
		<pubDate>Tue, 08 Jun 2010 23:30:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

		<guid isPermaLink="false">http://www.americanliquidwaste.com/?p=357</guid>
		<description><![CDATA[Too  often we think we are superman or superwoman and able to do everything  ourselves. We say things like “it would be quicker to do it myself”, “no one  does this as well as I do” and we make ourselves believe we are the only one  who can do our job [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.americanliquidwaste.com/wp-content/uploads/2010/06/biz_delegate.jpg"><img src="http://www.americanliquidwaste.com/wp-content/uploads/2010/06/biz_delegate.jpg" alt="" title="biz_delegate" width="200" height="200" class="alignleft size-full wp-image-358" /></a>Too  often we think we are superman or superwoman and able to do everything  ourselves. We say things like “it would be quicker to do it myself”, “no one  does this as well as I do” and we make ourselves believe we are the only one  who can do our job or complete a project a certain way. This thinking reduces  your productivity and prevents you achieving your goals. Choose to delegate.  Choose to be more productive by teaching others and helping build their skill  set.<br />
  The  benefits of delegating include:</p>
<ul type="disc">
<li>You give others the       satisfaction of learning a new task </li>
<li>You reward others       with more responsibility </li>
<li>You free up       headspace to allow you to focus on other strategies </li>
<li>You empower those       around you to achieve more</li>
</ul>
<p>Here  are a couple of tips to help you delegate.<br />
    <strong>Trust people</strong><br />
  One  of the biggest reasons you don’t delegate is because you don’t trust other  people to complete a task or activity your way. Once you accept people will not  do things exactly like you (and maybe your way is not the best way…) you will  be better equipped to trust others. Accept that sometimes 80% (not 100%)  completion is better than 0% completion.<br />
  <strong>Trust yourself</strong><br />
  Believe  you will give people the best instructions on how to complete tasks, know that  you are the best person to delegate activities. Trust what you know.<br />
  <strong>Try delegating small tasks first</strong><br />
  To  build your trust when delegating, start with small and less important tasks to  build up your confidence that people can follow your instructions.<br />
  <strong>Create a template for task delegation</strong><br />
  Write  down specific details of the action, the date and time required, relevant  documentation that relates to the task and the interested parties in the task.  Explain this to the person you are delegating to, then check off the completed  task against your template or written instructions.<br />
  <strong>Asks the person to repeat their understanding to  you</strong><br />
  Once  you have delegated the task ask the person to describe back to you (in their  own words), what the task is and how it is to be completed. At this point you  can clarify any misunderstandings.<br />
  <strong>Communicate your expectations</strong><br />
  People  don’t read minds. Be clear if you have expectations, explain these in detail  and once again get the person to repeat them back to you. If you have a certain  way of doing something and you want that repeated – make that very clear.<br />
  <strong>Set clear timeframes</strong><br />
  Be  specific about when you want the task or activity completed. Be specific about  the date and time and provide the reasons why this is required. Often when  delegating we get frustrated because people don’t complete things in the same  time we do, understand while people are learning it may take more time.<br />
  <strong>Give feedback</strong><br />
  Once  the task is completed let the person know how they performed according to your  instructions, expectations and timeframes.<br />
  <strong>Reward the delegate and congratulate yourself</strong><br />
  Take  time to recognize their achievement through praise or an appropriate reward.  Congratulate yourself for trusting someone else to complete activities or tasks  you would normally complete yourself.<br />
  <strong>Release control</strong><br />
  Recognize  you can’t do everything all the time and you may benefit from the help of  others – learn to delegate. Remember delegating will help boost your  productivity and help you focus on more important tasks while still achieving  results – challenge yourself to delegate something today.<br />
  Story by Neen James<br />
  <em>Neen James is an International Productivity Expert. She  demonstrates how boosting your productivity can help you achieve amazing  results. She is a dynamic keynote speaker, author and executive coach and  business mentor with a unique voice, high energy, sense of fun and uncommon  common-sense. Find out more at </em><a href="http://www.neenjames.com/" target="_blank"><em>www.neenjames.com</em></a><em> – P.O. Box 1764 •  Doylestown, PA 18901 • 215-230-0835</em> </p>
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		<title>Facebook for My Business…Yes, No, Maybe So?</title>
		<link>http://www.americanliquidwaste.com/2010/05/business-trends/facebook-for-my-business%e2%80%a6yes-no-maybe-so/</link>
		<comments>http://www.americanliquidwaste.com/2010/05/business-trends/facebook-for-my-business%e2%80%a6yes-no-maybe-so/#comments</comments>
		<pubDate>Mon, 03 May 2010 23:56:08 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

		<guid isPermaLink="false">http://www.americanliquidwaste.com/?p=293</guid>
		<description><![CDATA[You’ve heard the hype, your kids are on it, now you are  trying to figure out how to use Facebook to promote your business. Facebook  presents an enormous opportunity, there is no denying the 400 million users,  the fact that the average user has 130 friends, and that people spend over 500 [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.americanliquidwaste.com/wp-content/uploads/2010/05/facebook.jpg" alt="" title="facebook" width="200" height="200" class="alignnone size-full wp-image-294" />You’ve heard the hype, your kids are on it, now you are  trying to figure out how to use Facebook to promote your business. Facebook  presents an enormous opportunity, there is no denying the 400 million users,  the fact that the average user has 130 friends, and that people spend over 500  billion minutes per month on Facebook (Source: Facebook.com.)<br />
  It sure is enticing to see those stats and instantly jump on  the bandwagon, but is it right for you and your business or just <strong>Social Media BS</strong>!<br />
  Here are the TOP 3 questions to ask yourself when evaluating  a Facebook presence for your company. </p>
<h1>Are my clients/customers there?</h1>
<p>Here’s where you start…Your clients or customers, think  about it, there is no point in being where your target audience isn’t. Now, you  need to base this on facts not just if you think they are there or not. Too  many people just assume that Facebook is for kids, when in fact the fastest  growing demographic on Facebook is the 25-45 age group. <br />
  Start with a look at your target audience; are you selling  to businesses or to consumers? If you are selling to consumers, then you have  come to the right place. Define your ideal customer, their age, gender, what do  they like to do, what groups would they be in, then think about where in  Facebook (what groups or fan pages would they be on) and start to participate  in those groups. <br />
  Businesses are really just starting to get involved,  realizing that Facebook just recently opened the doors to businesses, so it’s  just the beginning. </p>
<h1>What’s involved in developing a strategic  presence on Facebook?</h1>
<p>Facebook in itself is NOT a marketing strategy, but how you  use it is. This is not a place to truly sell, most people are not interested in  your advertising, however they are interested in…themselves and their friends. <br />
  Networking has always been and will always be about the  relationship you have with people. Just having a page on Facebook will not  guarantee anyone will ever find it or become a fan of your business. You will  need to be able to <strong>Attract</strong> attention, gain peoples <strong>Interest</strong>,  get them to <strong>Desire</strong> your products or  services and ultimately persuade them to take <strong>Action.</strong><br />
  In using the time tested formula of AIDA, it will help guide  you in creating a successful campaign to leverage Facebook to grow your  business. <br />
  Just putting a page with your products and services on it  won’t win you any points, determine how to add value to your connections and  think about what’s in it for them. </p>
<h1>How does Facebook work into the overall  Marketing Strategy?</h1>
<p>How do you currently stay in contact with your  clients/customers, prospects, newsletter list, and employees? Think about the  progression of communication over the past 10 years, from phones to cell  phones, personal email to networks like Facebook. How will people like to  receive communication from you?<br />
  The advertising industry has taken a massive hit with  technologies designed to remove advertising messages. For TV there is TiVO and  DVR, you can just fast forward through commercials, radio advertising was  crushed by satellite radio and the iPod, newspapers almost wiped out due to  free content online, and email marketing’s continual fight with spam filters. <br />
  So how does Facebook fit into your overall marketing  strategy? Once you develop a presence on Facebook it is best to incorporate it  throughout all of your marketing, just like your website, the more methods of  communication that you can have with a prospect, or potential customer, the  more likely they are to see your message. <br />
  Since this is not a sales environment, it is more suitable  to become the expert in your industry and share information about what’s  happening to position you and your business as the go to person for information  on your industry. <br />
  The bottom line is that successfully marketing in Facebook  is a long-term commitment, not something to try once in awhile. It is all about  the relationship and not about getting a ton of friends and fans. Know who you  are trying to target, figure out where they are in Facebook and how it will tie  into your overall marketing plan. </p>
<p><img width="99" height="119" src="file:///G|/Storage/Sites/GrinOn/GrinOn/clip_image002.gif" align="left" hspace="12" alt="C:\Dan Beldowicz\Images\dan_headshot1.jpg"><strong>Dan Beldowicz</strong> is the VP of Business Development with Single Throw Internet  Marketing, helping companies attract new customers and generate new business  through Internet Marketing and Social Media.<br />
  He  has spoken about Internet Marketing and Social Media for groups including the  Business Marketing Association, American Society of Media Photographers,  MoveAhead One, NJAWBO, SCORE, Morris County Chamber of Commerce, Lakewood  Chamber of Commerce, and Somerset County Business Partnership and is on the  Faculty for the Association of Strategic Marketers.</p>
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		<title>No Excuses Allowed: Cutting Edge Products Improve Septic Safety, Maintenance</title>
		<link>http://www.americanliquidwaste.com/2010/04/business-trends/no-excuses-allowed-cutting-edge-products-improve-septic-safety-maintenance/</link>
		<comments>http://www.americanliquidwaste.com/2010/04/business-trends/no-excuses-allowed-cutting-edge-products-improve-septic-safety-maintenance/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 20:50:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>
		<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://www.americanliquidwaste.com/?p=271</guid>
		<description><![CDATA[
People love their septic systems—or at least don’t mind them.  When properly maintained, the lowly septic system is an efficient, if not  especially glamorous, underground workhorse. The big selling point? No city  sewer bills to pick away at the family budget. Do a load of laundry, flush a  toilet, and empty [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://www.americanliquidwaste.com/wp-content/uploads/2010/04/no_excuses.jpg" alt="" title="no_excuses" width="200" height="200" class="alignnone size-full wp-image-272" />
<p>People love their septic systems—or at least don’t mind them.  When properly maintained, the lowly septic system is an efficient, if not  especially glamorous, underground workhorse. The big selling point? No city  sewer bills to pick away at the family budget. Do a load of laundry, flush a  toilet, and empty a bathtub; everything just drains away to…somewhere else.<br />
  When people  do not maintain their septic systems—and you know who you are—that’s another  matter. A broken pump, blocked line or a poorly draining leach field is more  than just a stinky inconvenience. The matter becomes a health issue, an odor  issue and possibly a huge bank account issue if a leach field has to be  rebuilt.<br />
  Fortunately,  septic system owners have an ever-expanding array of monitors, safety screens  and filters to help them keep track of how well and efficiently their systems are  operating. With these high-tech devices, homeowners—from within the comfort of  their own living rooms—can know instantly if there is a problem with their  septic systems. Those on the go can get the messages sent to their cell phones,  too. The excuses are gone.  There are  several companies that are providing new and innovative solutions.<br />
  Dave  Couture is pump division sales manager for PolyLok, a Wallingford, Connecticut,  company that distributes an impressive array of accessories and equipment for  those in the septic industry.  PolyLok,  like others in the industry, offers alarms that are triggered when a filter or  system is not working properly. Some alarms are wireless, using a device that  is installed in the system and operated by a battery. Others require a bit more  installation work such as running electrical conduit that connects the alarm to  a buzzer in the owner’s home.<br />
  Couture  said Minnesota  is one of several states that have begun requiring new and retrofitted septic  systems to have alarms and similar monitors installed before gaining approval.  He sees the trend continuing. In many areas, regulations include requirements  for alarms on filters, too.<br />
  In the  past, Couture and others who make components for onsite systems have said that too  many septic systems have endured years of little or no maintenance. Filters are  especially important because they remove solids and protect the customers’  leach fields.<br />
  While PolyLok  recommends that homeowners have a professional install the monitors to ensure  they meet any local codes, he said it is a simple job that some people choose  to do themselves. The cost of the alarms, filters and monitors is relatively  inexpensive, especially when compared to the alternative of rebuilding a leach field.<br />
  “It makes  sense to use one when you have a very expensive leach field out in your yard.  You would not want to redo that leach field if a couple-of–hundred-dollar alarm  with a filter would keep that from happening. It is a protection of your  investment.”<br />
  Unfortunately,  unless localities require such monitoring systems, many people will continue to  leave them out of their septic systems.<br />
  “A lot of  people want to cut costs on everything, and if it is not mandatory, they will  not do it. An initial little investment up front is definitely worth it in the  long run,” he said.<br />
  Other  accessories that have become popular in the industry have to do with safety—keeping  people and animals out of septic tanks.<br />
  To that  end, PolyLok and other companies make safety screens, screw-on lid covers and  padlocked tops for tanks. Again, mandates for such obviously necessary safety  devices are hit or miss, depending on the area.<br />
  One of  these companies, the BrenLin Co. of Herman, Minnesota, is promoting its Seal-R Ring and  Seal-R Lid, two devices aimed at making maintenance easier and cutting  installation costs.<br />
  The Seal-R Ring is a lightweight, polyurethane  sealing ring for septic tanks, according to the company’s website. The ring,  which creates a watertight seal between the tank top and riser pipe, allows  each to be installed easily and quickly with polyurethane foam sealant. The  seal is a barrier to groundwater and prevents leaks into the tank. <br />
  The Seal-R  Lid is a cover for plastic dual-wall riser pipes. The sturdy cover installs quickly  with screws and has a gasket to prevent groundwater from seeping in. The lid is  lightweight, so service can be accomplished without heavy lifting.<br />
  To work  efficiently, septic systems need to be properly maintained and monitored. But  looks count, too.  To that end, Couture  said his company has several styles of artificial rocks—fiberglass and plastic  decorative landscape stones—that help hide septic vents and well covers. He  said the rocks have been well received. At a recent trade show, in fact, few  people could resist touching the rocks that were on display; they look so  realistic.<br />
  Gary Koteskey  of Sim/Tech Filters in Michigan  oversees another company that is an industry leader for septic components. The  company is promoting a pump vault that can be used as a filter tower. The  device also has applications as a step system for a septic-effluent pump.<br />
  “The big  advantage we have is we can filter wastewater before it comes into the vault.  We use standard filter tubes. The two-inch vertical standing pipes become our  guide rail, and they extend above the water level in the tank. These are all exposed,  and you can service the filter more easily,” Koteskey explained.<br />
  “Nobody  else has done this in the industry. You can just slide these tubes off. We also  make a maintenance tool, or stopper, that can slide into the two-inch pipe. The  tool closes off the intake holes into the vault. It assures that no debris  enters the vault when someone is servicing the filter tube or pump vault,” he  added.<br />
  Sim/Tech  also has brought to the marketplace a device for accurately determining the  amount of sludge in septic tanks. Koteskey said those who maintain onsite  septic systems have been hampered because they do not have tools that  consistently and precisely measure or sample wastewater and other fluids.  Sim/Tech’s TruCore changes that. The design permits a contractor to take a  sample without creating excessive turbulence in the vault. <br />
  “Because  there are no  restrictions caused by valves, stoppers (or) flaps…fluid is allowed to flow  freely and virtually undisturbed into the sampling tube, creating a true core  sample of the contents of the tank,” according to Sim/Tech officials.<br />
  “TruCore also has a relatively large  sampling capacity compared to other sludge core samplers on the market,”  Koteskey continued.<br />
  Filters,  alarms, monitors and similar controls—all of which are relatively inexpensive—are  vital to the proper operation of septic systems. The best way to keep an eye on  how well a system functions is to have someone else—or something else—do it for  you.</p>
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		<title>Top 10 Tax Tips for Small and Growing Businesses</title>
		<link>http://www.americanliquidwaste.com/2010/04/business-trends/top-10-tax-tips-for-small-and-growing-businesses/</link>
		<comments>http://www.americanliquidwaste.com/2010/04/business-trends/top-10-tax-tips-for-small-and-growing-businesses/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 20:13:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

		<guid isPermaLink="false">http://www.americanliquidwaste.com/?p=249</guid>
		<description><![CDATA[By  Allbusiness.com*
Taxes are one of the most important issues facing small and  growing businesses. And like a company&#8217;s profits, its annual tax bill will in  part reflect the owner&#8217;s skills and knowledge. Business owners need to be sure  that they are meeting all of their responsibilities to the tax man &#8212; [...]]]></description>
			<content:encoded><![CDATA[<p>By  Allbusiness.com*</p>
<p>Taxes are one of the most important issues facing small and  growing businesses. And like a company&#8217;s profits, its annual tax bill will in  part reflect the owner&#8217;s skills and knowledge. Business owners need to be sure  that they are meeting all of their responsibilities to the tax man &#8212; and also  seizing every opportunity to reduce their taxes. These tax tips will ensure  Uncle Sam is not getting more than his due. </p>
<ol style="list-style-type:decimal;">
<li><strong>Writing  It Off: Deductions</strong> <br />
  Businesses can deduct all  &quot;ordinary and necessary&quot; business expenses from their revenues to  reduce their taxable income. Some deductions are obvious — expenditures in such  areas as business travel, equipment, salaries, or rent. But the rules governing  write-offs aren&#8217;t always simple. Don&#8217;t overlook these potential deductions: <br />
  <strong>Business losses. </strong>Business losses can be deducted  against a business owner&#8217;s personal income to reduce taxes. If a business  owner&#8217;s losses exceed personal income for the year, some of the year&#8217;s business  losses can be used to reduce taxable income in future years. <br />
  <strong>Trips that combine business and pleasure. </strong>If more  than half of a business trip is devoted to business, deduct the traveling  costs, as well as other business-related expenses.</p>
</li>
<li><strong> Employee Taxes </strong><br />
    If a business has employees, a variety of taxes will have to be withheld from  their salaries. Among them are: <br />
    <strong>Withholding. </strong>Social Security (FICA), Medicare and  federal and state income taxes must be withheld from employees&#8217; pay. <br />
    <strong>Employer matching. </strong>Businesses must match the FICA and  Medicare taxes and pay them along with employees. <br />
  <strong>Unemployment tax. </strong>Businesses must pay federal and  state unemployment taxes. </p>
</li>
<li><strong> Quarterly Estimated</strong> <br />
    This area trips up many an entrepreneur and is especially vexing for home-based  businesses. Failure to keep up with estimated tax bills can create cash flow  problems as well as the potential for punishing IRS penalties. Among the issues  are: <br />
    <strong>Who should pay? </strong>A business probably must pay  quarterly estimated taxes if the total tax bill in a given year will exceed  $500. <br />
    <strong>How much should you pay? </strong>By the end of the year,  either 90 percent of the tax that is owed or 100 percent of last year&#8217;s tax  must be paid (the figure is 110 percent if a business&#8217;s income exceeds  $150,000). Businesses can subtract their expenses from their income each  quarter and apply their income tax rate (and any self-employment tax rate) to  the resulting figure (their quarterly profit).</p>
</li>
<li><strong> Sales Taxes</strong> <br />
    Most services remain exempt from sales tax, but most  products are taxable (typical exceptions are food and drugs). If a business  owner sells a product or service that is subject to sales tax, he or she must  register with the state&#8217;s tax department. Then taxable and nontaxable sales  must be tracked and included on the company&#8217;s sales tax return. <br />
    Having what is considered a &quot;presence&quot; in a state  is the criteria used by the IRS to determine whether or not you are liable for  paying state sales tax. <br />
    If you do not have a physical presence in another state, but  sell items via the Internet or by catalog in that state, you can be subject to  a state’s &quot;use tax,&quot; but typically not to their state sales tax. A  &quot;presence&quot; in another state does not necessarily mean that you have a  retail outlet in that state. If you have an office, warehouse, or employees  working for you in that state, the IRS may consider you to have a presence in  that state. Make sure you are aware of your sales tax responsibilities in all  states in which you are doing business.</p>
</li>
<li><strong> Keep Tax Documents for at Least Seven Years</strong> <br />
    Good record keeping saves money. Some things like copies of  business tax returns, licenses, incorporation papers, and capital equipment  expenses should be preserved indefinitely. Keep any tax-related documents  (e.g., expense receipts, client 1099 forms, and vehicle mileage logs) for a  minimum of seven years.</p>
</li>
<li><strong> Charitable Contributions</strong> <br />
    Unless your business is a C corporation, charitable  contributions typically &quot;flow through&quot; the business and are claimed  as deductions on the individual tax returns of the shareholders of the company.  That&#8217;s true whether you&#8217;re running a sole proprietorship, partnership, limited  liability corporation, or S corporation. <br />
    If you want to get the maximum tax benefits, you should know  these basic rules: <br />
    Only contributions to charities listed as &quot;qualified  organizations&quot; by the IRS are deductible. Consult IRS Publication 78 for a  list of qualified organizations or search online at the IRS home page. <br />
    Contributions of more than $250 require a letter of receipt  from the qualified organization. For contributions of less than $250, a  canceled check is sufficient. <br />
    In general, donations of property can be deducted for their  fair market value at the time of the contribution. You cannot deduct a  contribution that has already been written off as a depreciated asset. <br />
    You cannot deduct the value of time or services that you  volunteer. <br />
    You cannot deduct the part of a contribution that benefits  you. If you receive a gift in exchange for a charitable donation, for example,  you can deduct only the amount of the contribution that exceeds the value of  the gift. <br />
    In general, you can deduct contributions only in the year  you make them. Pledged contributions cannot be deducted until they are actually  paid.</p>
</li>
<li><strong> Important Tax Deadlines for Businesses</strong> <br />
    April 15 isn&#8217;t the only important tax date for business  owners. The following dates are important to keep in mind: <br />
    <strong>Annual returns. </strong>Most annual returns are due April 15  for unincorporated companies and S corporations. C corporations must file  annual corporate returns within two-and-a-half months after the close of their  fiscal year.<br />
    <strong>Estimated taxes. </strong>Estimated taxes are due four times a  year: April 15, June 15, September 15, and January 15. <br />
    <strong>Sales taxes. </strong>Sales taxes are due quarterly or  monthly, depending on the rules in your state. <br />
    <strong>Employee taxes. </strong>Depending on the size of your  payroll, employee taxes are due weekly, monthly or quarterly.</p>
</li>
<li><strong> Deducting Loans</strong> <br />
    Most business loans are not considered business income. One  notable exception is a situation in which you negotiate with a creditor or  lender to reduce your debt. If any debt is forgiven, you will owe taxes on this  amount. <br />
  On the other hand, business loans can offer substantial tax  benefits. The principal and interest you pay on your loan are business  expenses, and you can deduct them from your taxes as such. In order to take  advantage of a tax deduction, you must report the total amount of the loan, and  the assets and expenditures financed must be necessary to operating the  business. </p>
</li>
<li><strong> Tax Audits</strong> <br />
    The very thought of an IRS audit is enough to make most  business owners break into a cold sweat. But not all audits are created alike:  There are several different types of tax audits, ranging from simple requests  for a particular piece of information to comprehensive reviews that cover every  aspect of a business. <br />
    <strong>Correspondence Audit</strong> This is a relatively simple  procedure in which the IRS asks you to document an item on your return by a  specified date. This is usually a routine test for compliance with certain  items on your return. <br />
    <strong>Office Audit</strong> The IRS may ask you to report to a  nearby IRS office and document one or more items on your return. You may be  able to send them copies of this proof in advance of the appointment and  resolve the issue without actually going to the office. <br />
    <strong>Field Audit</strong> This is the audit most people dread. The  IRS will ask you to provide documentation of various items on your return and  to meet with an IRS agent for a thorough review of your records. Be prepared to  answer the auditor’s questions, but don’t volunteer information. <br />
    <strong>Taxpayer Compliance Measurement Program Audit</strong> This  rather lengthy and detailed audit asks you to document and prove every single  item in your return. The IRS and Congress use the data from these audits for  research and statistical purposes. These audits are arbitrary, and anyone can  face them regardless of how carefully they prepare their tax returns. <br />
    <strong>Criminal-Investigation Audit</strong> If you are suspected of  tax evasion, the IRS will conduct a criminal-investigation audit. If they prove  that you have purposefully not paid your income taxes, you can face substantial  fines and even jail time. Obviously, you should retain qualified legal counsel  if you face this type of audit. </p>
</li>
<li><strong> The IRS</strong><br />
    The IRS small  business <a href="http://www.irs.gov/businesses/small" target="_blank">Web site</a> (<a href="http://www.irs.gov/businesses/small/">http://www.irs.gov/businesses/small/</a>)  provides a wealth of information to small and growing businesses. There&#8217;s a  section for businesses getting off the ground that includes a handing checklist  and advice on choosing business structure. It&#8217;s particularly helpful on  important topics such as employee taxes and business tax deductions. In  addition, it has a list of small business resources with links to other  government resources for small businesses. <strong></strong></li>
</ol>
<p>*AllBusiness.com  provides resources to help small and growing businesses start, manage, finance  and expand their business. The site contains Forms &amp; Agreements, Business  Guides, Business  Directories, thousands of Articles, Expert Advice, and Business  Blogs. Material copyrighted by <a href="http://allbusiness.com/" target="_blank">AllBusiness.com</a>. </p>
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		<title>Factoring in Cash Flow</title>
		<link>http://www.americanliquidwaste.com/2010/03/business-trends/factoring-in-cash-flow/</link>
		<comments>http://www.americanliquidwaste.com/2010/03/business-trends/factoring-in-cash-flow/#comments</comments>
		<pubDate>Wed, 03 Mar 2010 18:29:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

		<guid isPermaLink="false">http://www.americanliquidwaste.com/?p=196</guid>
		<description><![CDATA[In this economy, where credit is tight and requirements to  obtain it are even tighter, there is an option available to provide a  much-needed cash infusion and to reduce the risk of unpaid invoices: factoring.  Factoring is a financial tool that can provide immediate cash flow to any size  business. 
Susan [...]]]></description>
			<content:encoded><![CDATA[<p>In this economy, where credit is tight and requirements to  obtain it are even tighter, there is an option available to provide a  much-needed cash infusion and to reduce the risk of unpaid invoices: factoring.  Factoring is a financial tool that can provide immediate cash flow to any size  business. </p>
<p>Susan Palmer, a certified public  accountant in Paoli, Pa., has witnessed many of her clients using  this financial tool. “The cost benefit is there. People use it for cash flow,”  she explains. “In this economic era, it’s essential.”</p>
<p>A factoring company takes  responsibility for accounts receivable, paying from 75% to 90% of total  invoices up front. When they collect from your customer, they pay you the  balance of the invoices, less their fee.</p>
<h2>Not a Loan, Not Invoice Discounting</h2>
<p>Factoring depends on the value of  account receivables, not the credit rating of your company. A typical loan  includes you and the lending institution, whereas factoring involves the  customer, the factor, and your company. Rather than providing a loan, the  factor purchases a financial asset. There is less documentation and no  collateral required, and there are no interest payments.</p>
<p>Sometimes, factoring is mistakenly  called “invoice discounting.” This term refers to using receivables as  collateral for a loan; they are not purchased.</p>
<h2>What Will This Cost?</h2>
<p>To determine cost, the factoring  firm evaluates your receivables based on industry averages and specific account  risks. The fee is a percentage of gross accounts, rates being higher for  greater account risks.  Other conditions  used in determining terms involve monthly sales volume and individual invoice  totals. Firms also consider time commitments to receivable sales. The factoring  group may have a service charge in addition to interest fees, based on how long  they must wait to collect payment. </p>
<p>Factoring groups offer varying  arrangements. Non-recourse factoring is full purchase of accounts receivable,  including the risk of nonpayment. Recourse factoring, on the other hand, means  your company will be responsible for reimbursing the factoring company if the  customer does not pay.</p>
<h2>The Plus Side</h2>
<p>There are several advantages to  factoring. Factored cash is fast cash. It ensures consistent cash flow,  especially important to businesses with cyclical sales. This facilitates  financial planning by improving accuracy.</p>
<p>It’s also a viable financial tool  for new businesses, since banks have stringent requirements for income history.  Factoring is based on invoices from income already generated. For more  established businesses, this method can increase capital available for growth without  incurring debt.</p>
<p>Factoring accounts receivables  removes bad debt from income statements; you can structure the arrangement so a  third party assumes the risks of bad debt. Thus, business equity remains  stable.</p>
<p>Another advantage is that you  receive funds as soon as you invoice, as if the customer is paying cash at a  discounted rate. In turn, your company can receive early-payment and volume  discounts with your suppliers. You can offer credit terms as incentives to  customers without impacting cash flow. Plus, it keeps debts current, saving  money on interest and past-due fees. You also save time and labor costs that  would be spent in collecting outstanding invoices, which can give you a  substantial savings on overhead costs.</p>
<h2>The Minus Side</h2>
<p>There are also, however, some disadvantages to factoring.  Since you receive a lower amount than the total revenue owed, factoring is more  expensive than borrowing money, although it could be cost-effective in the long  term. Since costs can run high, limit the amount factored to the minimum  necessary for healthy cash flow. </p>
<p>There is the potential for customers to be upset about  third-party collection attempts. Be clear when interviewing factoring firms  about your expectations for customer communication, and understand the steps  that the company will take to collect amounts owed. Reputable firms are  professional about contact and can often encourage customers to pay faster than  they might if they were paying you directly.</p>
<p>Additionally, customers may not want another company  investigating their financial conditions and contacting them about amounts due.  A factoring firm could require that the customer pay them directly, which could  damage your customer relations. If you feel that your customers might react  negatively to this requirement, consider negotiating against this practice. </p>
<p>Accounts receivables will not be available as collateral if  you would also like to pursue a business loan, although having a history of  consistent cash flow will help secure a loan in the long run.</p>
<h2>How to Find a Factor</h2>
<p>Palmer says that factoring has traditionally been used in  manufacturing and wholesaling. “It hasn’t been used as much in services  industries. People relate it to the manufacturing or wholesale process, when  you have an inventory to maintain,” she explained. </p>
<p>Check with your commercial bank to determine if they have a  division offering factoring services. Ask your Chamber of Commerce and other  businesses in your area for recommendations. </p>
<p>Factors can vary in size, some  operating locally and others dealing regionally or nationally. There are also  companies that offer online quotes. Stick with firms that have good records and  be certain to compare the terms of several different companies.</p>
<p>As you consider your options for  increasing cash flow, contact the Small Business Administration, which offers  workshops on factoring and other cash-flow solutions.</p>
<p>Factoring can free up your management and marketing team to  expand your business and increase sales. In today’s volatile economic climate,  factoring may increase your ability to profit from opportunities that might be  missed due to lack of available cash. Check with your financial advisor to determine  whether or not factoring makes sense for your business.</p>
<p>With regard to factoring, Palmer remarks, “I’m pro anything  that keeps my clients floating.”</p>
<p>Story by Catia Whitmore</p>
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		<title>How to Make 2010 Your Most Productive Year Ever</title>
		<link>http://www.americanliquidwaste.com/2010/02/business-trends/how-to-make-2010-your-most-productive-year-ever/</link>
		<comments>http://www.americanliquidwaste.com/2010/02/business-trends/how-to-make-2010-your-most-productive-year-ever/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 18:31:05 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

		<guid isPermaLink="false">http://www.americanliquidwaste.com/?p=168</guid>
		<description><![CDATA[                                                                
  Most  of us begin each year by thinking about our goals, our jobs, our health—all the  “new” routines and commitments we make to ourselves to make this our best year  yet… but two weeks into January, all our planning and resolutions often go out  the window!  You can [...]]]></description>
			<content:encoded><![CDATA[<p>                                                                <br />
  Most  of us begin each year by thinking about our goals, our jobs, our health—all the  “new” routines and commitments we make to ourselves to make this our best year  yet… but two weeks into January, all our planning and resolutions often go out  the window!  You can make this your best  year ever by applying some of these simple ideas. In fact, print this article,  keep it handy and re-read it to keep you on track throughout the year.</p>
<p><strong>Make  a date<em>.</em></strong> Make time in your  schedule to find a quiet, comfortable location where you can plan and set your  goals. For example, I spend a morning at my favorite local cafe every January so  that I can review my goals and set new ones for the year ahead.  </p>
<p><strong>Take  five.</strong> Create five categories  for which to set goals: physical, educational, spiritual, financial, and  relational. By setting goals for each of these areas in your life, you are taking  a balanced approach and not neglecting any important aspects of your life. </p>
<p><strong>Use  it or lose it</strong>! I recently read that people who spend a thousand dollars or more each  year on their personal development will increase their businesses by twenty percent.  Read more books, attend workshops, listen to CDs in your car, take online  courses, or enroll at a college or university. Keep your brain active.</p>
<p><strong>Make  time</strong>.  Eliminate time-robbers from  your day—make a list of all the things you do that rob you of your time, such  as watching too much TV, running errands inefficiently, checking and responding  to your email too often, participating in long phone calls, waiting in traffic,  and even being with or talking with other people.  Focus on controlling your time, organizing  your day efficiently, and getting rid of the things in your life that are not a  high priority.</p>
<p align="left"><strong>Out of sight, out  of mind.</strong> Remove your in-tray from  your desk, or get rid of it all together, if you can! Keep it out  of sight so the contents don’t distract you and so that people don’t drop new  items into it without you noticing. </p>
<p align="left">Unplug<em>.</em> Schedule one TV-free night each week. Switch off the TV and instead,  listen to your  favorite music, play a board or card game, read a book, enjoy a quiet meal by  candlelight (alone or with someone whose company you love), or go on a date in  one of your local restaurants. Start being aware of your television-viewing  habits, make a point of only watching programs that you truly enjoy, and stop  wasting precious time in front of the TV.</p>
<p align="left">Manage  your reading. Create a reading file, and put it in  your briefcase. Carry  it with you on your way home. You can get through a surprising amount of  reading while on public transport to and from work, while waiting for appointments,  or while waiting in a line.</p>
<p><strong><br clear="all"><br />
</strong></p>
<p><strong>Find a mentor<em>.</em></strong> When you identify the person you believe would be  a suitable mentor, spend some time watching him or her in action. Ask around to  find out other people’s opinions of your chosen mentor, and find out all you  can about this individual’s achievements, beliefs, values, and ways of  operating. This will give you insight into your potential mentor before you  approach him or her about mentoring you.</p>
<p align="left">Schedule  email time. Email messages popping into your inbox  all day long can be an enormous distraction, particularly if your email is set  to alert you every time new mail arrives. To check-in on your emails and  respond to them as they arrive not only distracts you from whatever tasks or  projects you are working on, but it can rob you of an entire day, responding to  other people’s needs while your own are neglected. Schedule a specific time or  times each day to check and respond to emails rather than constantly looking-in  on your inbox or being bounced there by your email program with every new  message. </p>
<p align="left">Your  signature<em>.</em> Use your email program to create an email signature block that will  automatically attach to all of your outgoing messages; it’s a little like an  email letterhead. It saves you the effort of including your contact information  every time, and it brings a professional touch to your communications. You  might simply include your name, company name, contact details and website, or  you might also include a sentence or two about your business, a special  promotion you are running with a link to your website, or even a favorite funny  or inspirational quote.</p>
<p align="left">Spring  clean. Schedule time to clean out your email  regularly; once a month should be enough to keep you on top of it. Empty your  deleted items and copies of any unnecessary items that have already been sent,  and go through any completed project or task folders and ensure that anything  you are keeping is essential to your records. Cleaning out your email will  ensure that you are managing your email files and disk space effectively.</p>
<p align="left">Set up  systems. When  using filing cabinets, decide how you will allocate your space to make it as  easy as possible to locate your files. For example, rather than mixing all of your  files together, you might decide to keep current client case files in one  drawer and potential client files and marketing information in a separate  drawer; or, you might choose to store current projects in one drawer and  research and reference information in another; or, you might decide to file  everything in alphabetical order—you get the idea. Look at the type of files  you have, and decide how to logically divide them into categories. Then, label  the front of each drawer with the types of files it contains.</p>
<p><strong>Choose to be amazing!</strong> It’s as simple as making a commitment to yourself every morning that you will  have an amazing day. Remember, life is not a dress rehearsal—we only get one  performance, so let’s give it our best!  </p>
<div>
<p>Neen James, MBA CSP, is  the President/CEO of Neen James  Communications, LLC. An international productivity expert and native-born  Aussie, Neen delivers engaging keynotes that have educated and entertained  audiences with real-world strategies that apply to all roles, whether at work  or in life. Neen also provides one-on-one consulting and mentoring to women on  a variety of business issues and topics. To find out more about Neen, visit her  at <a href="http://www.neenjames.com/bio">www.neenjames.com/bio</a>.</p>
</div>
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		<title>When Opportunity Knocks</title>
		<link>http://www.americanliquidwaste.com/2010/01/business-trends/when-opportunity-knocks/</link>
		<comments>http://www.americanliquidwaste.com/2010/01/business-trends/when-opportunity-knocks/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 19:28:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

		<guid isPermaLink="false">http://www.americanliquidwaste.com/?p=61</guid>
		<description><![CDATA[As you know, I have been slightly opposed to big-pipe  projects in favor of expanding the use of septic systems.  It’s not that I am totally against the  pipe…hell in some cases they are the best option.  ]]></description>
			<content:encoded><![CDATA[<p>By Jim vonMeier<br />
  As you know, I have been slightly opposed to big-pipe  projects in favor of expanding the use of septic systems.  It’s not that I am totally against the  pipe…hell in some cases they are the best option.  And it’s not because I install systems  anymore so it is not like I am going to get paid to upgrade or install those  systems…I am doing it because if no one stands up to these projects we will run  out of water.  </p>
<p> Everyone knows California  has been hurting for years, but Florida  is right behind.  Florida, think about  that one for a minute; you have most of the state surrounded by water and what  was the joke not too long ago, “I’ve got a deal for you on some (swamp) land in  Florida.”  Finding land dry enough to  build on used to be a tough one because a large part of the state was nothing  but wetland.  And if you have ever been  to Disneyworld you found out why they sell the  cheap rain ponchos…those brief afternoon rain showers are common.  In other words they should be flush with H2O.    </p>
<p> But today they are in a world of hurt because they are  running out of water.  Florida has long  been a retirement state and in the 1990’s they really ramped-up building  projects to house those 78 million baby-boomers that were going to be migrating  to live out their lives in the fun and sun.   High-rise condos, gated communities and million dollar houses were going  up at record rates.  </p>
<p> But now in many areas lakes are drying up, 300 year old  trees are falling over (because the soil is so dry) and houses are starting to  sink.  Why…because they developed without  thinking.  They paved over so much ground  that the rains can not penetrate the soil and replenish the ground water  supplies AND to supply the population with drinking water they keep sucking it out  of the ground, sending it to a treatment plant then pumping it out to the  ocean.  </p>
<p> Opps…I guess we didn’t think this one through   </p>
<p>Of course people are getting a solution offered to them; desalination  plants.  At first glance this sounds like  a great plan.  I mean they have plenty of  ocean water to draw from so where is the problem?  There are several.  </p>
<p> First those plants aren’t cheap to build; you are looking  at a huge taxpayer funded price tag.   Then they are extremely expensive to run because salt eats everything so  it means you are constantly replacing components.  But you also have the energy needed to run  them.  In some cases building nuclear  powered desal plants have been suggested.   Nuclear power to get drinking water?   Some have even theorized the oil/coal/gas companies that supply  combustibles to the electric companies that supply juice to the desal plants  have formed an alliance.  Big business at  it’s finest.   </p>
<p> Then you have the environmental damage that starts right  at the beginning…those intake pipes are sucking in plankton, fish eggs and the fish  larvae that start life in the shallows.   This not only kills the little guys before they can get old enough to  catch for fun, plankton are a food source for commercial fish.  Once they are gone it means the guys running  those fishing trawlers fetching your shrimp cocktail and main course are forced  to go further out to get the goods and that means you are going to be paying  more for tonight’s chow.  </p>
<p> But then you have the highly concentrated salt discharge  they need to get rid of and that means even more damage to the coastal  areas.  And of course who pays for this  entire process…we do.  Oh yes, this just  keeps getting better and better.  </p>
<p> But California and Florida are just the  beginning…at least 35 states are on the list to see major water shortage  problems within 5 years. <br />
  Now to me it is not about the money; if people are too  lazy to do their homework and are willing to allow them selves to get raped so  some fat cats can put a few billion dollars into their pockets (because  watching the big game on their 60” flat panel TV is more important) they  deserve it.  Maybe after their property taxes  and water bills start running more than their house payments they will wakeup,  no, to me it is about the damage to those coastal areas that I hope to winter  in sooner or later.  </p>
<p> Sure I want a good deal on whatever property I buy but I  don’t want that dirt cheap price because the area has died out from a 78% tax  rate and toxic beaches. </p>
<p> Now here’s a thought, maybe, just maybe we could/should  start doing things smarter from this point forward.  I mean rather than building something that  breaks something else and forces us to build something to fix that (and on and  on) we should force our government leaders to think about us and our future…not  them and their rich contributors.  </p>
<p> If we kept homes on properly designed septic systems  instead of building more treatment plants we could put billions of gallons of  water back in the aquifers everyday.  And  the dough they want to spend on those treatment plants could go toward building  (cheaper) rainwater diversion projects that would route those flows through a  filtering system and into the groundwater supplies.  </p>
<p> Of course if you want to get this going in the right direction  you need to take it to the streets…the people that will be paying today for  these projects and paying the price tomorrow when they do it wrong.</p>
<p> And that is where I have a plan that could make you a lot  of money while protecting our nation’s water future.  There are a few high profile areas of the  country that I am starting to get involved with.  In Colorado  there are numerous developments that went up in the building boom of the 1990’s  that were built without proper septic systems and now are failing.  Currently most of the residents are asking  for a treatment facility because they think this will be the answer to their  problems.  </p>
<p> California  developers are pushing for a treatment plant in celebrity areas so they can  stuff in the high dollar, high-rise condos and Olive Garden restaurants.  Forget the fact that California is bankrupt and can not afford a single  dollar for a public project, they are so dry they can not afford to lose one  more drop of water to the Pacific, but the plant does have a few key  supporters. </p>
<p> However each of these areas has a few people that are  willing to fight the pipe and what I want to do by is start working with them  to organize the remaining homeowners and expose the big-pipe for what it will  really do to their future and how septic systems will not only be cheaper but a  long-term benefit as well.  Once (and if)  we can get enough people onboard we get the plan in motion.  </p>
<p> First off the people need to understand that they <strong><em>can  not</em></strong> do nothing…if their system is failing it needs to be repaired.  If it does not meet current septic codes it  needs to be brought up to speed.  Once  they have a proper and functioning system it needs to be maintained with a maintenance  agreement.  </p>
<p> Then we come up with a list of approved systems that can  replace the failing and noncompliant systems.   I have already been negotiating with the manufacturers of these systems and  they are willing to provide discounts for bulk purchases.  Then contractors will be needed to install  them and provide ongoing maintenance (that would be you). </p>
<p> Then I have a secret weapon, his name is Bob Eichinger  that owns Green Septic Solutions.  Bob is  a financial wizard that can find grant money and low interest loans like a  bloodhound going after a cheeseburger.   If it is there he can find it.  He  is in high demand from several industries but he likes the septic business and  if I can swing it he would be coming in to find that cash for these communities  (part of selling this program to the homeowners is there will be financial incentives  for them).         </p>
<p>  But there are a few catches: </p>
<ul>
<li>The systems and components we use will need to  be reliable…we can not have systems that keep breaking down because it will  give all system a bad name (and septic systems already have that label, thanks  to the competition).  </li>
<li>They need to be reasonably priced, but if we are  buying dozens/hundreds/thousands of units at a shot only an idiot would try  sticking to “suggested list” pricing.  </li>
<li>The contractors involved will also need to agree  to abide by professional business standards, but if you are getting enough work  to keep you busy until you are ready to retire I think you can manage.  </li>
</ul>
<p>Once we have these steps accomplished we will approach the  people in charge at the city or county level with this plan of action and  instruct them to insert that pipe where it will look good.  </p>
<p> But this doesn’t mean you have to haul it out to  California or Colorado to get in on this gig, New Jersey, New York, Florida,  Ohio, Iowa…these projects are being proposed all over the country including  where you live and work.  Give me a call;  let’s see if we plug the leak in this system.  </p>
<p> And per the article; “The Myth of Sewage Treatment  Facilities.”  I had several contractors  and city engineers call me and ask permission for reprints to hand out to  customers and city councils.  If you  haven’t got it yet you may want to contact me again because I broke the laptop  I had those names on.  Sorry about that.       </p>
<p> Jim  vonMeier performs educational programs directed at homeowners teaching them the  health and environmental need for proper septic systems and how to find a  certified septic professional to inspect/design/install/maintain their  systems.  He has also represented  homeowners in their fight against public sewer projects and speaks at  contractor programs around the country on the subject of customer service.  </p>
<p>1-763-856-3800  <a href="mailto:jvonmeier@septicprotector.com">jvonmeier@septicprotector.com</a>         </p>
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		<title>In the Workplace &#8211; January 2010</title>
		<link>http://www.americanliquidwaste.com/2010/01/business-trends/in-the-workplace-january-2010/</link>
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		<pubDate>Tue, 12 Jan 2010 18:24:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

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		<description><![CDATA[To say the least, the relationship between septic contractors and state and  local regulators is often strained.]]></description>
			<content:encoded><![CDATA[<p>To say the least, the relationship between septic contractors and state and  local regulators is often strained.</p>
<p>But had it not been for a change in policy by the South  Carolina Department of Health and Environmental Control, Fort Mill-based  Alternative Septic Solutions would probably not exist.</p>
<p>&quot;Five years ago, the state agreed to allow the installation of aerobic septic systems in cases where conventional  systems couldn&#8217;t be used,&quot; said Glen King of Alternative Septic Solutions.  &quot;We saw that as an opportunity.&quot;</p>
<p>According to Sal Vicari, company founder, the idea went back even further than  that.</p>
<p>&quot;We had hoped to purchase a beautiful piece of property from a former  neighbor,&quot; he wrote on the company Website. &quot;However, the property  had soil issues and would not perk. We decided that we would not take &#8216;no&#8217; for  an answer and began the search for a solution. After much research, we found  that the problem we were experiencing was not unique to us – it is an ongoing  issue in many areas of the Southeast.&quot;</p>
<p>Like a number of states that sprawl from the Atlantic to the Appalachians, South Carolina has a wide  variety of soils &#8212; some of them hostile to standard onsite methods. In the  coastal Lowcountry, for instance, high water tables  often pose a problem. On the other side of the state, Appalachian rock or steep  slopes can complicate installation.</p>
<p>&quot;One of the good things about alternative systems is that they don&#8217;t have  to be buried as deep,&quot; said King. &quot;Our drainfield is basically a  length of 1/2-inch plastic tubing with vents every two feet. You can run that  pipe around trees and on either side of driveways, so you don&#8217;t have to do as  much damage to the property.&quot;</p>
<p>The Alternative Septic installers also use a ground saw, which permits a  shallow excavation.</p>
<p>Basically, their system is of a type that is becoming more prevalent across the  country. As explained on the Alternative Septic Solutions Website:</p>
<p>&quot;The extended aeration process is a unique treatment that depends  primarily upon the use of air that is introduced by passing from the blower to  four air lines located around the perimeter of the mixing chamber.</p>
<p>&quot;Aqua Safe plants are made up of outer mixing tanks and a settling chamber  called a clarifier. Raw unsettled wastewater from your home enters directly  into a mixing tank where simple hydraulic displacement is accomplished.</p>
<p>&quot;The introduction of air  promotes the growth of aerobic organisms in much  greater amounts than would naturally occur, thus breaking down the organic  solids in the wastewater.</p>
<p>From the outer mixing tank or  aeration chamber, mixed liquid enters the cone shaped settling chamber, better  know as the clarifier, from the bottom. No mixing occurs in this quiet zone  where solids separate from the liquid and settle to the bottom of the clarifier  and re-enter the mixing chamber. The liquid that separates from the solids in  the clarifier continues to flow upward to the discharge pipe.&quot;</p>
<p>King claims the liquid that emerges from all this is &quot;98 percent  pure.&quot;</p>
<p>This would have obvious appeal to environmentalists, but they make up a small  percentage of Alternative Septic Solutions customers &#8212; in part because  alternative systems are more expensive. Generally, the company deals with  homeowners and businesses who have no other choice.</p>
<p>&quot;I&#8217;ve had people say that if it weren&#8217;t for us, they&#8217;d just have to let  that piece of land sit, because they wouldn&#8217;t be able to get a permit for a  conventional system,&quot; Fisher said.</p>
<p>For that reason, South Carolina has proved a  rich fishing ground for Fisher and Vicari and partners Sandy Vicari and Nancy  Deal.</p>
<p>&quot;We&#8217;ve put in around 40-50 systems,&quot; King said, &quot;and we&#8217;ve got a  list of those that are waiting approval.&quot;</p>
<p>The company has subcontracting agreements with a soil scientist and an  engineer, because they represent two pre-installation steps that South Carolina law requires.</p>
<p>&quot;Otherwise,&quot; King said, &quot;homeowners would have to find those  people on their own.&quot;</p>
<p>Ironically, Fort Mill is only  a few miles from Charlotte, NC, a potentially huge market, but  it&#8217;s one that Alternative Septic solutions is reluctant to try.</p>
<p>&quot;They&#8217;ve had these systems for a lot longer,&quot; King said, &quot;and  it&#8217;s gotten to be a very competitive market. In South Carolina, we have hardly any  competition at all.&quot;</p>
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		<title>A winning approach to managing employee overtime hours</title>
		<link>http://www.americanliquidwaste.com/2010/01/business-trends/a-winning-approach-to-managing-employee-overtime-hours/</link>
		<comments>http://www.americanliquidwaste.com/2010/01/business-trends/a-winning-approach-to-managing-employee-overtime-hours/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 18:06:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Business Trends]]></category>

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		<description><![CDATA[Those  businesses that aren't good at managing employee overtime hours effectively  could easily be creating problems for themselves for the present and for the  future. You will often hear some companies make the claim that they don't allow  overtime, but what actually happens is that employees end up spending a lot of  extra time at work trying to get assigned tasks completed. ]]></description>
			<content:encoded><![CDATA[<p>Those  businesses that aren&#8217;t good at managing employee overtime hours effectively  could easily be creating problems for themselves for the present and for the  future. You will often hear some companies make the claim that they don&#8217;t allow  overtime, but what actually happens is that employees end up spending a lot of  extra time at work trying to get assigned tasks completed. The employee will  not get paid for these extra hours, and this can lead to resentment and  frustration. Managing employee overtime hours ineffectively like this could  lead to staff members becoming so disillusioned that they leave the job; nobody  likes to think that they are being taken advantage of.&nbsp; It should also be  noted that making workers do these unpaid extra hours is actually illegal. </p>
<p>  When it comes to managing employee overtime hours there has to be good  communication between the staff and the management. It could easily be the case  that the managers just don&#8217;t realise that the staff member is working extra  hours to get their work done. The fact that the management is not aware of the  extra hours is still not going to alter the fact that the worker may be feeling  put-upon. It is vital that those responsible for managing employee overtime  hours are aware about what time people come to work and what time they go home  again. This way any problems can be nipped in the bud quickly. </p>
<p>  If it comes to attention that staff are working a lot more hours than they are <a href="http://www.articlesfactory.com/articles/business/a-winning-approach-to-managing-employee-overtime-hours.html" target="_new">getting paid</a> for then it is worth investing why this is occurring. It could be due to the  employee having poor time management skills or it could be that there is just  too much work and paid overtime will be required. If the problem is that the  employee has poor time <a href="http://www.articlesfactory.com/articles/business/a-winning-approach-to-managing-employee-overtime-hours.html" target="_new">managing</a> skills then staff training can be provided to remedy the situation. Managing  employee overtime hours in this way will stop a small problem developing into a  big problem down the road. </p>
<p>  It is important that when it comes to managing employee overtime hours that <a href="http://www.articlesfactory.com/articles/business/a-winning-approach-to-managing-employee-overtime-hours.html" target="_new">your business</a> has policies for this. One policy could be that no staff member is allowed to  work overtime hours unless it is approved by management. This is an effective  way to spot any issues early on and to stop any problems developing in the  first place. It should also be policy to have a compensation package for  overtime hours; this could involve such things as double-time, time and a half,  or time-owed. It is a good idea that you insist that staff are not allowed to  work overtime just because they want to be helpful; this feeling of helpfulness  can quickly lead to resentment when they realise they are not being rewarded. </p>
<p>  When managing employee overtime hours you will want to keep careful records of  who has done what. If you have a clocking in and clocking out system then this  will make this easier to manage. If you take all these things into  consideration then <a href="http://www.shiftplanning.com/">managing employee  overtime hours</a> should never become a problem for your <a href="http://www.articlesfactory.com/articles/business/a-winning-approach-to-managing-employee-overtime-hours.html" target="_new">business</a>.
</p>
<h3>ABOUT THE AUTHOR</h3>
<p>Ryan  Fyfe is the owner of <a href="http://www.shiftplanning.com/">http://www.shiftplanning.com/</a> &#8211; an information resource  for all things related to <a href="http://www.shiftplanning.com/">Schedule  Management</a>.</p>
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