5 New Technologies for Your Portable Restroom Business

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There is a vast array of new technological innovations for this generation’s entrepreneurs in the portable restroom rental industry to use for optimizing efficiency, quality and cost management. Here are some of the most transformative industry-specific, and more broadly applicable business technologies that are changing the way that today’s portable toilet rental enterprises are doing business. To keep pace in your market, it may be time to consider employing one or more of these time, money, and step saving technologies. Any one of these can aid your team in maximizing quality of services and use of work time, enabling them to multiply the efforts that help grow your business.

1. GPS and Vehicle Monitoring Services
GPS has been a game-changer for many types of route service providers across the business sector. This technology leaves no guesswork about where employees are, when they arrive, how long they’re there, when they leave, etc. It makes clear which service locations have been missed and which have received less than thorough attention. It allows businesses to locate vehicles in real-time, to know whether they’re in route and where exactly where one can be found, if it’s broken down along a roadway.
Remote monitoring takes the role of GPS even farther to increase efficiency. This cutting-edge monitoring tool uses a state-of-the-art camera system in a company’s trucks. The system sends an email to the business office, if a driver is driving too fast, or is using a cell phone while driving, not wearing a seat belt, or is doing any one of a number of behaviors that are unacceptable while driving. The system provides supervision and enables correction of issues with drivers, without the need to be present with him/her in the vehicle.
These monitoring services provide reviews of videos generated by the cameras in trucks, and they rate the videos based on findings by the monitoring professionals. The monitoring company then sends an email containing a link to the portion of the video that reveals issues, to the portable toilet business owner/manager. Failing to stop at a stop light or sign, for example, might prompt a rating of a level 3 or four in negative marks, whereas, failure to wear a seatbelt might trigger a level one rating. Speeding would generate another level of negative rating. These systems also come with GPS tracking as part of the service package.
Businesses can buy the cameras and interface equipment, and then pay a fee per vehicle for the monitoring service. For portable restroom companies with larger field service teams, this kind of technology service can offer an excellent value, by increasing the efficiency of monitoring and slashing the number of hours that would be spent on in-house monitoring, freeing up time for more financially productive activities.

2. Advanced Administrative Software
So many of the industry’s successful entrepreneurs have their stories of starting out without even a basic computer, back in the days when few small businesses of any type used such technology. Everything was written out on paper, including bids, service orders, invoices, receipts, quality management reports, communications and maintenance records, and so on.
Times have changed, and most modern portable restroom businesses operate on one or more software technologies such as Windows, Excel, Access, Quick Books, Quest or Google Maps (or other satellite map services), Bing and other information search engines, online supply ordering, email, digital scheduling, cloud backup services, social media platforms, web marketing tracking and automation tools, website optimization, sales and service (website) helper bots, and/or others for accounting, service and communications systems—many of which are integrated.
Business owners in the portable restroom industry of 2019 are more likely to find the growth potential of their enterprises limited by their tools for managing larger service volume, without adequate supporting administrative technologies.
As growing property management, construction and event services companies and major venues, all with their bigger budgets, continue expanding their high-tech resources, independent portable restroom services providers are expected to keep up. They may require their vendors to be tech savvy and come prepared with the digital tools to submit bids, manage services and otherwise seamlessly communicate with their systems, through their own platforms and apps.

3. Outsourced Accounting Services
Online services provide a full array of partial and full accounting services for small to medium-sized portable restroom businesses that are finding themselves becoming stretched beyond the capacity of their owners to do all of their own accounting and efficiently manage all of their other tasks to maximize revenues and maintain sales and service efficiency.
So many entrepreneurs in the industry start out doing every job themselves, dividing the labor between husband and wife, or with one partner continuing their full-time job, to free the other to go full time in the restroom rental business. Those are cases of one-man companies—in which a lone person does sales, marketing, driving for service deliveries, unit cleaning, unit maintenance, truck maintenance, supply ordering, accounting, and all other tasks.
At some point, that simplest of operational models can no longer work and allow growth. As more team members come on board, accounting needs can expand out of control rather quickly. Business owner/operators can find themselves confronted by the choice between thoroughness and accuracy in the especially time-intensive chore of accounting, or effectiveness in everything else.
Many owners of small to medium-sized businesses ($1million – $50million) in industries across the U.S. American economy opt to outsource part, or even all of their accounting to either local or online accounting services that offer teams of professional bookkeepers and CPAs.
Some businesses outsource one or more accounting functions, such as Payroll, or Accounts Payable, Accounts Receivable, sales tax payments, bank reconciliations, general ledger bookkeeping, or CPA services. Others outsource their entire accounting function, effectively hiring an entire accounting department that functions fully and communicates closely with a business’s management team, but operates entirely off-site.

4. Enhanced Communications Hardware
Tablets and laptops provide for easier field work by drivers who need to manage order processing and access service documents and filing systems located back at the office on the server. These devices allow quick, convenient, and easy-to-navigate user interfaces (UIs). Smartphones, the single most transformative piece of technology in the modern world of business, also can interface with business computer software systems, via apps.
Smartphones enable sales agents and service employees to provide information and document forwarding to prospects and customers in real-time, for everything from service quality management, to vehicle maintenance reports, to payroll entries, to price bidding. For example, service teams can text photos revealing conditions inside catch basins, to convey information to customers during servicing about discoveries of additional work that may be necessary, etc.
The advent of conference calling technologies changed the way business is done, from the smallest shops to the largest multinationals. Then, along came online meeting technologies, such as Go To Meeting and rudimentary teleconferencing technologies.
Today’s state-of-the-art video conferencing systems (typically enabled by VoIP) make remote meeting so much like being there that owners and managers, field employees, vendors and customers can meet from the convenience of their offices or home to participate in important meetings.
These technologies can also allow business owners and managers to meet with suppliers, or even, for example, with officials from their children’s school, or with peers’ groups across multiple other states, all while remaining on the job and being productive. For companies whose customers are at long distances, the quality and frequency of communications can be managed through this advanced technology with optimum efficiency and cost effectiveness. High-end systems provide meeting attendees a sense of being in the same room with their counterparts at remote locations.

5. Innovative Restroom Trailer Features
For generations, the portable toilet market was characterized by simple demand for the standard, construction-site-grade blue porta potty unit. But the luxury portable restroom market has been evolving increasingly rapidly over just the past few years. Portable restroom rental business owners have been hustling to keep up with the growing demand for more and more innovation, to deliver the kind of user experience that customers have now come to expect from the industry’s elite event services restroom providers.
Elaborate outdoor weddings, social events, non-profit activities, retail remodeling, cultural activities and other affairs are ever more popular, and upscale portable restroom facilities are in ever higher demand. Larger, more luxurious restroom trailers, once a novelty, are becoming much more prominent across the industry.
In response to this growing demand for a more appealing user experience, today’s luxury portable restroom trailer providers deliver far beyond the typical air fresheners and an overstock of good quality restroom paper products, good hand soap and hot water. Today’s executive restroom trailers come with every imaginable luxury feature, including such as lotions, mints, decorative rugs, lighted “Occupied” signs, decorative mirrors, wall décor, floral arrangements of choice, music of choice, even iPod ports, upgraded lighting, and even event attendants who stand by to ensure that absolutely everything is managed to perfection throughout the event. It is truly a new day in the luxury niche of the industry.
The standard blue unit has become relegated mostly to construction and industrial sites and sports venues. However, even the construction-site-quality blue porta potty is getting a facelift by some providers these days, with small vases of flowers, mirrors and other charming touches, to enhance the user experience in today’s fully modern, pristine clean blue units.

Portable Restroom Business Technology Demands and Options
As for service monitoring, administrative management and communications technologies, all have taken the portable restroom industry to a level of modern business sophistication and efficiency that was unfathomable just 20 years ago. What might another 20 years bring in development on these fronts of the ongoing endeavor to improve entrepreneurs’ methods and tools? With the rapid growth of 5G, ML, AI, VR, the IoT, robotics, green technologies, cloud services and more business innovations that haven’t even been conceived of yet—we can only imagine.

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